Wednesday 25th Oct 2023 Lunch and Learn: How to craft smart customer surveys

Businesses love surveys, but customers often get tired of them. Survey fatigue is real!

In this Lunch and Learn, Katie Tucker will dive into how to craft smart surveys that will increase your chances of getting the right insight for your business. She will share practical tips and advice on what types of questions to ask, how many questions is too many and how to ensure the responses are useful for your business.

Katie is an inspirational product leader with over 12 years of experience leading teams and delivering stand-out products and services. In 2020, she founded Product Jungle, helping hundreds of businesses understand customers better. She is also a mentor, speaker and the author of Do Penguins Eat Peaches? And other unexpected ways to discover what your customers want.

Key takeaways from this session:

• Find out why less is more when it comes to questions
• Learn how to create effective customer surveys
• Discover the importance of not asking for information you won’t use, making your surveys more efficient and impactful

If you have any questions you’d like Katie to answer during the webinar, please send them to events@enterprisenation.com.

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How to join the online webinar

When you register for the webinar, you’ll receive an automatic email, including the Zoom link to access the event. The event will begin at the time and date stated in the registration information. If you don’t receive the link within two hours of signing up via Eventbrite, please let us know by emailing events@enterprisenation.com. (Note: It may be in your junk folder.)

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